Acrobat Sign - General
Your feedback is essential to helping us shape the future of Acrobat Sign. That’s why we have partnered with UserVoice, a third-party service, to create this site to hear your ideas and suggestions. Here, you can send us ideas for new features you’d like to see or report bugs that are getting in your way.
The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion, or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.
UserVoice is a third-party platform for product feedback. The Acrobat Sign team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.
For all other questions and discussions, visit the Adobe Acrobat Sign forum.
Submit feature requests and bug reports to our product teams via this UserVoice site. You can also look at ideas and issues that other users have submitted and vote for ideas you like.
How it works:
- Select the feedback forum for your product.
- Browse ideas and vote for the ones you like.
- If your feature idea or issue is not listed, post it.
116 results found
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Remove email addresses from the suggestion list
Need the ability to remove email addresses that have changed, are no longer needed, misspelled, etc. The old format offered this, I'm surprised the new version does not. This should be a top priority for implementation.
1 vote -
Esignature Classic Experience
Please keep Esignature classic experience, the new experience is extremely annoying, not user friendly and a downgrade. Its a no brainer to keep what customers like and not shove on them what you think its better for you.
1 vote -
Arial font to be included with Adobe Sign Template
Arial font should be included with Adobe Sign Template
1 vote -
Ability to use secured PDF's for e-signature requests just like classic was able to do.
Adobe classic didn't care if you uploaded a secured document or not for e-signature. It worked flawlessly either way.
The new version prevents the use of secured documents and instead returns the following error message:
"This document is a secured file and cannot be e-signed."
Please restore this functionality for security reasons.3 votes -
Please bring back the classic experience
Please bring back the classic experience to the web version of Adobe Sign. The new experience takes me twice as long to prepare documents to be sent out for signatures and I get errors on many fields.
1 vote -
Signing Order Broken in New Version, and Other Bugs
- I can no longer set my agreements so users can sign in any order. Even if I uncheck "Recipients must sign in order", it still forces a signing order. Changing the admin option also has no effect on this.
- When signing, sometimes it shows a different person's signature block than the one that is currently signing.
- When signing, the "Sign arrow" on the left side of the document is sometimes pointing to the wrong signature block.
- When signing, the "next" button sometimes takes you to the wrong signature block
When signing, none of these problems are present if I hit…
3 votes -
4 votes
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The Stamp field is broken
any document with the stamp field breaks and results in
Server error
×
We encountered an error while processing your request. We apologize for the inconvenience. Please reload the page and try again.If you continue to encounter this error contact our customer support.
Error message: This agreement has form fields that are not supported
1 vote -
Go back to classic!
Already looking at different vendors because this update is horrible. Why did Adobe make this forced change? The classic functionality was way better and could easily be manipulated, making for quick contract making. This version is so painstakingly difficult to work with, making it near impossible to do a bunch of contracts quickly, which is kind of the whole point of this. Make classic available to those of us who actually do this kind of work all the time. Looking at DigitalSign, Docusign, PandaDoc, and Dropbox sign. If anyone else has others, shoot me a message!
2 votes -
BRING BACK CLASSIC EXPERIENCE
The new experience is clunky and time consuming. The "classic" was much more efficient. As someone who is often sending out 100 documents for approval per day, this new version is slowing me down tremendously. Instead of a one click "copy" I now have to "copy, "paste" to add additional boxes or drag them individually. They no longer automatically align so either it looks sloppy or I have to take additional time to try and line them up- I cannot use the "align" feature due to the particular layout of the boxes being used.
Please bring back the previous version.
2 votes -
Bug: Signature not appearing when file is sent back
I was having a document sent for a signature. I had a problem receiving their signature returned on my end twice.
I canceled the 1st document and sent a new one. 2nd attempt, when my client received the email, they opened and signed it. When I checked if it had been signed, it didn't appear. I asked my client to send me a photo from their end. It did appear to be signed and returned.
This was the first time I had this issue for a signature request.
-I used form prep (using PC)
-Added where they needed to sign
…
1 vote -
Please Do Not Remove Classic Experience
The New Experience is a significant downgrade in my organization's workflow. Requiring two pages to add signatories (one for individuals and one for a group) takes much longer. Some Form Field Templates that worked in Classic View do not show up in the New Experience, and the ones that do often take ages to load and do not work properly. If users are forced to the New Experience, my organization may have to look elsewhere for our e-signing needs.
44 votes -
Please Do Not Remove Classic Experience
The New Experience is a significant downgrade in my organization's workflow. Requiring two pages to add signatories (one for individuals and one for a group) takes much longer. Some Form Field Templates that worked in Classic View do not show up in the New Experience, and the ones that do often take ages to load and do not work properly. If users are forced to the New Experience, my organization may have to look elsewhere for our e-signing needs.
29 votes -
Adding multiple e-mails to the Receipient List should be able to be done with one paste function (Like the Classic Version)
I just saw the Classic Experience is going to be disabled later this month so thought I'd bring this issue I'm having to the community.
I've long used the Classic Experience in Sign primarily because I can paste multiple e-mails (separated by comma) into the 'Enter Recipient E-mail' field and have it automatically separate them out. This is a critical part of our work flow and saves 8+ additional clicks versus the New Experience.
Here is a short screen recording demonstrating those issues:
https://photos.app.goo.gl/vQwU17T7UQY4AkPg8
Does anyone know how I will still be able to accomplish what I described above with…
1 vote -
Add Undo and Redo Buttons to Adobe Sign Webforms
Currently, Adobe Sign Webforms lacks an Undo and Redo function, making it difficult to correct mistakes or revert unintended changes efficiently. Adding these buttons would improve user experience by allowing quick adjustments without needing to start over.
3 votes -
Bulk Form Review and Approval
The case in mind is a web form that is used for invoice review. It goes through 2 levels of approval. The last person in line typically reviews all pending invoices once a week so there can be many waiting for them when they log in. The process of opening one, doing the approval and then getting back to the list to open the next one is tedious. The ability to open the first one and have the next one in the queue automatically open similar to the idea of flipping to the next page would be nice.
3 votes -
Customizable Audit Report
Ability to customize the Audit Report to include the e-sign consumer disclosure that signers must acknowledge before having access to the documents to be signed.
3 votes -
I would like to request the activation of the document correction option after a document has been sent for signature. Currently, if a docu
would like to request the activation of the document correction option after a document has been sent for signature. Currently, if a document is canceled, we need to repeat the entire process, including uploading the document, placing signatures, adding fields, and re-entering recipient details. This is time-consuming and impacts workflow efficiency.
Additionally, we currently have the option to search agreements by date, but there is no option to search by name. A name-based search feature would greatly improve accessibility and efficiency in locating agreements.
1 vote -
Please make it possible to ADD or DELETE individual pages of a template!
I can't believe this is not an option! Every year i have dates that change on new hire forms, such as W-4 and I-9 forms. And it took me over an hour to recreate the whole 10-page template adding the required fields, radio buttons, signature fields, etc, just to add the 2025 Federal W-4 form. We used DocuSign before this and i know that we could add/delete individual pages of a template. Absolutely ridiculous that this was released without that option.
3 votes -
Bring back the popup Calendar for E-signature requests. You allow us to build it with the Prepare a form.
Bring back the popup Calendar for E-signature requests. You allow us to build it with the Prepare a form tool and even ask if we want to request an E-signature but then the features we spent time adding to the form are basicaly wiped from the document.
1 vote
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