Please Do Not Remove Classic Experience
The New Experience is a significant downgrade in my organization's workflow. Requiring two pages to add signatories (one for individuals and one for a group) takes much longer. Some Form Field Templates that worked in Classic View do not show up in the New Experience, and the ones that do often take ages to load and do not work properly. If users are forced to the New Experience, my organization may have to look elsewhere for our e-signing needs.
David Adams
shared this idea
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Michele
commented
As a daily user, it is extremely frustrating and disappointing to be forced to adopt the "new experience" without having the option to opt out. Many of my organization's users have a difficult enough time navigating the classic experience. I foresee those users simply moving to something else for electronic signatures when faced with this "new experience." We may have to consider other options, as some users, like myself, need to submit multiple documents for signature throughout the day and can't be hindered by a time consuming process that is definitely not user friendly.
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Olga Kowaiter commented
I agree! I find the new experience frustrating, and it's even more concerning that we’re being required to adopt it without input. It's unclear why such a significant change is being mandated, especially without user feedback or the option to opt out. As daily users, we should have some say in changes that directly impact our workflow.
I received a notice stating that, as of April 22, 2025, all accounts will automatically switch to the new signature experience. I’d appreciate a clear explanation of the intended benefits of this update. From my perspective, using it daily, the new setup seems less efficient and more time-consuming, as many functions have become harder to access or manage.
Looking forward to understanding the rationale behind this change.