This update is terrible. Template no longer work - they error out! the whole process takes longer and is a step backwards. I am actively looking at other options as this not sustainable.l Hopefully will be in a position to cancel within a week

As a daily user, it is extremely frustrating and disappointing to be forced to adopt the "new experience" without having the option to opt out. Many of my organization's users have a difficult enough time navigating the classic experience. I foresee those users simply moving to something else for electronic signatures when faced with this "new experience." We may have to consider other options, as some users, like myself, need to submit multiple documents for signature throughout the day and can't be hindered by a time consuming process that is definitely not user friendly.

I agree! I find the new experience frustrating, and it's even more concerning that we’re being required to adopt it without input. It's unclear why such a significant change is being mandated, especially without user feedback or the option to opt out. As daily users, we should have some say in changes that directly impact our workflow.

I received a notice stating that, as of April 22, 2025, all accounts will automatically switch to the new signature experience. I’d appreciate a clear explanation of the intended benefits of this update. From my perspective, using it daily, the new setup seems less efficient and more time-consuming, as many functions have become harder to access or manage.

Looking forward to understanding the rationale behind this change.