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Acrobat Sign - General

Your feedback is essential to helping us shape the future of Acrobat Sign. That’s why we have partnered with UserVoice, a third-party service, to create this site to hear your ideas and suggestions. Here, you can send us ideas for new features you’d like to see or report bugs that are getting in your way.

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion, or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Acrobat Sign team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Adobe Acrobat Sign forum.

Submit feature requests and bug reports to our product teams via this UserVoice site. You can also look at ideas and issues that other users have submitted and vote for ideas you like.

How it works:

  • Select the feedback forum for your product.
  • Browse ideas and vote for the ones you like.
  • If your feature idea or issue is not listed, post it.

82 results found

  1. Ability to edit the name of a webform after creation

    Please add the ability to edit the name of a webform after it's created. This is a simple item that would greatly benefit users.

    3 votes
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  2. Add a configuration option not to flatten PDF files when uploading for e-Signatures

    Adobe Acrobat Sign is stripping off Certificates applied prior to uploading for e-Signatures. Please create an option in the Account Configuration to not strip off the Signatures for Digital Signatures placed using the Adobe Acrobat desktop products. Many large companies have internal systems for routing documents for signatures (using required Certificate Authorities) up until the point of seeking client signoff.

    3 votes
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  3. Change the placement of the Terms of Use Continue button on webforms to the middle of the screen

    When opening a web form to fill out, the Terms of Use disclaimer appears at the bottom of the screen and prompts the user to click Continue.
    The placement of the button at the bottom of the screen confuses many users who aren't careful to read the small text. They immediately think the Continue button is for submitting the form. Then, they are confused as to why they can't fill out the form. It is poor UX design to put the button on the bottom of the screen. It should be in the middle or possibly very clear on the…

    3 votes
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  4. Allow the ability to modify a document regardless if document was sent through a workflow.

    Documents that need to be edited after it was sent for signatures, but still not signed by the 1st signature should be allowed.

    2 votes
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  5. Loss of Functionality in Recent Upgrades to Adobe Sign vs Classic Adobe Sign Experience

    When I send out contracts for signature the first step is for the person at our firm who is requesting the contract to act as approver. It then goes to the signatory(ies). For whatever reason, the e-mail from Echo Sign often ends up in a junk mail or clutter folder. In those cases when enough time has elapsed, I send a Reminder via Adobe Sign to the requestor/approver to be in touch with the signatory(ies) to see what is happening. The requestor/approver is the person with whom the signatory(ies) is/are used to dealing with and recognize their e-mail. Prior to…

    2 votes
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  6. Adobe Sign send in bulk: Preview before send

    When using the 'send in bulk' feature (formerly Mega Sign)the preview should give you a view of at least what one of the sent requests will look like (pre-populated with details pull from spreadsheet). Ideally also some information on how many users it will send to and which fields will be populated. E.g. if there is a mapping error it would be easier to spot on the preview and fix the spreadsheet. Possible a second preview page before sending.

    2 votes
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  7. Organizational Trust

    Please add the ability for one organization to give other organizations users access to workflows and templates.

    2 votes
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  8. Password protect a webform after signing

    I would like to give the ability to users to password-protect documents when they complete signing them as a web form. Then, they would have to communicate to the sender what the password is. Otherwise, many sensitive items end up in a user's email inbox unprotected.
    This should also come along with the ability to assign a field as a password. So there will be a field in the form that's required like, "Social Security Number" that you can enforce the format and this way if I already know my client's social security number, that will automatically be the password.…

    2 votes
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  9. Change DOB requirement to "over 18" checkbox

    Applies to all Adobe Terms and Conditions. There's no legitimate reason to ask for a user's date of birth in the terms and conditions.

    If the purpose is to make sure a user is over 18 to purchase and understand the terms, as suggested here (https://community.adobe.com/t5/creative-cloud-services-discussions/why-am-i-being-required-to-give-my-date-of-birth/m-p/12320143), then provide an "over 18" checkbox.

    As a user, my DOB shouldn't be used for other purposes.

    2 votes
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  10. Megasign should allow delegation

    When you now send with Megasign recepients cannot delegate. When sending hundreds of contracts it is possible that another person in the company you are sending it to should sign it. Therefore is is super important the delegate feature works with Megasign.

    1 vote
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  11. Make the Message textbox on the Send page scale with large inputs

    Instead of a fixed size with scrollbar, the text input should resize when the entered text is long enough, being able to see everything you've typed at a glance makes it easier to double check.

    1 vote
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  12. bulk download in manage page

    bulk download in manage page

    1 vote
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  13. Allow edits to envelope sent in bulk format and not just individual sent envelopes

    I need the ability to edit any envelopes sent in Bulk, right now I can only do it when sending individually.

    1 vote
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  14. Increase number of initials (visa/rubric) per Transaction

    On both Adobe Sign editions (Business/Enterprise) version the number signers per transaction is 25. However, in the Enterprise version it is possible request increase, by opening a ticket in Admin Console (tip).
    Some cases in Brazil, have documents that have signer more than 25 signers per transactions needs. example: meeting minutes, class attendance list, petitions, agreements with employees.
    Suggestion: Adobe could increase the max number of signers per transaction: but these users can place initials/visas (valid for knowledge about content and not necessary legal consent, such as a signature).
    This would expand the use cases without having to contact the…

    1 vote
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  15. Allow edits if it's not yet signed. Sometimes minor changes are requested (like fixing an address) & would be nice to not have to start over

    When I used DocuSign we could make changes to an agreement and the attached documents as long as signing hadn't begun. This made work very efficient if we had to correct an address or phone number or some other minor field. With Adobe Sign, we have to start completely over if any corrections are requested. This can really cut down on productivity and we have considered switching back to DocuSign for this reason.

    1 vote
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  16. Individual Support Contact & Link

    Today Adobe supports only own support links and there is no option to assign in the system an individual support contact and link which refer to our own company support setup. Such a feature would be quite important so that end users will be directed to right support contact or materials which are company specific.

    1 vote
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  17. Adobe Acrobat Sign with 21 CFR part 11 is complicated for recipients without account

    Our clients told us DocuSign (with 21 CFR part 11) is much easier for recipients that don't have an account. To comply with 21 CFR part 11, recipients must create (or at least email and password) to sign and that's complicated in Adobe Acrobat Sign after receiving the link. Please make it easier for them to authenticate using their email and new password.

    1 vote
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  18. allow sharing sent agreements but not received agreements

    There should be a way for group members to be able to automatically share agreements they've sent but not have the agreements that they're just recipients for shared. Too much work to share each agreement individually.

    Use case was sending agreements to clients, everyone should be able to see those to avoid doubling up, but the people sending the agreements also sometimes get sensitive agreements sent to them that shouldn't be shared.

    1 vote
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  19. Update email address on an existing Adobe Sign account.

    I have a user with an Adobe Sign account (Federated License) and she recently changed her name and thus email account. However, with sso she cannot log in and update her old account (or I as an admin) so she cannot access her old documents unless she "shares" her old account with her new one, which is a huge hassle. Please give the option to simply update an email address on an existing account.

    1 vote
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  20. Allow users with access to a shared document to send a signature reminder, regardless of whether the sender's account is inactive.

    When an employee departs our organization, they often have pending documents out for signature. We therefore share their account with one of our current employees so that we can monitor those pending documents. We also remove the departed employee's license to Adobe Sign and re-assign it to a new employee.

    Although we can view the status of the departed employee's documents, we are blocked from sending signature reminders to the recipients because the departed employee no longer has a license.

    Potential solutions could be:
    (1) allowing the person with whom a document was shared to send out a signature reminder,…

    1 vote
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Acrobat Sign - General

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