Customize 100% of the body of the emails
While you can currently customize about 90% of the emails EchoSign sends out with your logo, header, footer text, message, etc., it would be terrific to be able to customize it all the way to 100%
100% customization of the email body is available to customer accounts with an Enterprise service level, through the professional services team.
You can review the high level documentation here: https://helpx.adobe.com/sign/help/adobesign_custom_email_templates.html
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Anonymous commented
Agree, we would also like the increased functionality of being able to customize the email wording 100% as well as the layout of the email, and the font size.
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Anonymous commented
Yes we would also like the text to read from left to right with the message on the left and document on the right hand side.
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Anonymous commented
Yes, if the text section to the customer could read left to right like a regular email and with the picture of the SOF at the bottom of the email, maybe, that'd be great! Or, better yet, possibly, if it could all be a link that could be pasted into a regular Outlook email...
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Scott commented
We need the ability to customize the layout of the email please. 100% customization.
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Darren Croft commented
This idea was shared in 2009. It was marked as under review in 2011. What is the current status?
Ideally I would be able to completely customize the emails individually, for each document sent using the API, but that may be impractical.
I would be satisfied if I could go to account settings and modify the templates for all future emails sent for the account, or even if I could email tech support to change the templates.
As has been mentioned previously, we want to be able to choose our own subject line and text of the messages. We want to be able to use variables to insert the sender, company, title, and message. We want to be able to adjust bold or italic and size of font.
We all have varied uses for Echosign, and the standard templates are weak for many of us. In addition, it is impossible to choose an agreement title that sounds good in all the emails that are sent using the current system templates.
It appears that Docusign by default allows the subject to be customized as shown here https://www.docusign.com/support/classic/documentation/cdse-user-guide/sending/add-message They also have an advanced option that can be turned on for an account to allow more customizations via editing of an xml file as described here https://10226ec94e53f4ca538f-0035e62ac0d194a46695a3b225d72cc8.ssl.cf2.rackcdn.com/docusign-signing-resource-file-information.pdf
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James commented
Yeah +1. Please include "reminders sent" to the history and audit logs too. http://www.natura2000communicationplatform.eu/
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Michael Davis commented
Agree on Subject line!
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MyUSACorporation commented
Customizing subject line is A MUST.
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Eric Scott commented
This is extremely important to me as sending these agreements is often the first e-mail I send to a new client, quoting for a project. I would not only like to see the body of the e-mail fully customizable but also (*very important*) to be able to customize the subject line too.
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Liz Silberlicht commented
This would be a great feature, and adding to that, if the message area could be more prominent, or we could change the location of it, so that our customers don't overlook it, it would significantly cut down on all the phone calls I get to explain what this is all about. I am in construction, and many of our subcontractors are not very computer-savvy.
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Anonymous commented
I want this too.
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Anonymous commented
Outstanding service provider!
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علي علوش commented
good
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AdminAmy Wang (Admin, Adobe) commented
Thanks for the input, we will review this.
~Amy Wang, Adobe EchoSign PM
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mike commented
Would like the option to remove the email address for signer 2 from the message body of the email to signer 1 (as in: "after you e-sign the [insert contract name], the agreement will be forwarded to [insert signer 2 email address] to e-sign". Perhaps this could simply be replaced with signer 2's name.
Reasoning: we're an entertainment agency that sets up contracts between artist (signer 1) and promoter (signer 2) – since we're "middle-man", we're meant to be dealing with all correspondence on either party's behalf, and don't want to promote an email relationship between the two parties at this stage, or indeed at any point.
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WCW commented
Definitely want to have the option to add the signer's email address to the email notification subject line. It would enable us to easily map the status of a document to our customers' data in our Filemaker database.
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Ed commented
This is actually very important for us, because the current language is goofy, at best:
Title: "John Doe Has Sent You Company Name Offer of Employment to e-Sign"
Body: "After you e-sign the Company Name Offer of Employment, all parties will receive an emailed signed copy (PDF)."
It makes sense with "the" prior to the document name, but is awkward in the title text.
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mtoswalt commented
This would make this other idea possible http://ideas.echosign.com/pages/21617-echosign-general/suggestions/305167-allow-alternative-purposes-acknowledge-approve-?ref=title
It's a 2-fer-1.