Echosign ability to track and report on documents viewed, but not signed by the recipient
It would be helpful to be able to identify that a recipient has viewed and opened a document, but has elected not to sign the document. This allows the sender the ability to confirm that the document was received and not just delivered to a valid email. If the document is not viewed, the sender has more concrete information to determine their next steps such as contacting the recipient to obtain an active/alternate email or if the document should be resent, etc. If the document has been opened and viewed by the recipient but not signed, the sender can properly evaluate next steps.
Current capability. Provided instruction.