Can not use Adobe Sign with Dropbox after changing my primary email address in Adobe.
I have a free account with Adobe and recently started using Adobe sign with dropbox. After realizing the documents that I was sending for the signing were generated from the email address that I had in a free account and not the one that I needed I changed that email to the right one. After that, I am not able to access the dashboard that I had before the change where I could see the status of the documents and all. What should I do to retrieve all the information that I had originally? Step by step instructions are appreciated.
Error reads: Unable to access your Adobe Sign account. Please contact your account administrator or try later.
Request ID ................................
Larry B commented
Cannot sign into dropbox what do I need to do??
AdminAlex (Product Owner, Adobe) commented
I've tried to contact you to clarify on some details but unfortunately got no response. Please let me know if this issue is still relevant.